Musiprof students are required to notify their teacher 24 hours in advance if they cannot attend a regular lesson. Without a 24-hour notice to the teacher, the lesson will be considered complete and the teacher will be paid. Thank you for understanding that this is how our teachers earn their living and their time needs to be respected accordingly. *Note that all communications regarding scheduling should be sent to teachers and not Musiprof.
Teachers are expected to wait no more than 15 minutes for late students, after that the lesson is considered counted.
After the first lesson, classes are sold in packages of 5, 10, or 15 lessons. If you wish to interrupt your classes with your teacher, an agreement must be arranged with them to either pause the lessons or change teachers, if applicable.
Please note that it will no longer be possible to receive a refund after the second lesson of a package. This allows our teachers to plan their financial situation and rely on the purchased lessons.
Lessons typically unfold once per week, unless otherwise agreed upon in advance with your teacher.
A maximum of TWO (2) lessons can be postponed per lesson package. Any missed lesson must be postponed and completed within 30 days of the end date of the session. Please note that this maintains consistency both from an educational point of view (keeping you inspired and motivated!) And also from a financial point of view for our teachers. A session is considered to be equivalent in weeks to the amount of lessons you purchased. For example, 5 lessons = 5 weeks.
