Musiprof students are required to notify their teacher 24 hours in advance if they cannot attend a regular lesson. Without a 24-hour notice to the teacher, the lesson will be considered complete and the teacher will be paid. Thank you for understanding that this is how our teachers earn their living and their time needs to be respected accordingly. *Note that all communications regarding scheduling should be sent to teachers and not Musiprof.
Teachers are expected to wait no more than 15 minutes for late students, after that the lesson is considered counted.
Your first lesson is a paid trial lesson, so we make sure that you have found a perfect match between student and teacher. After the first lesson, we will contact you to see if you would like to register for a package of 5, 10 or 15 lessons. If you wish to interrupt your lessons with your teacher, Musiprof will help you find a new teacher. *Please note that it will not be possible to receive a refund after the second lesson.
A maximum of TWO (2) lessons can be postponed per lesson package. Lessons typically unfold once per week, unless otherwise agreed upon in advance with your teacher.
Any missed lesson must be postponed and completed within 30 days of the end date of the session. Please note that this maintains consistency both from an educational point of view (keeping you inspired and motivated!) And also from a financial point of view for our teachers. A session is considered to be equivalent in weeks to the amount of lessons you purchased. For example, 5 lessons = 5 weeks.
